Privacy Policy

1. Introduction

RECOVER ME GRIMSBY LIMITED (Registered in the UK • Company number 17281145) ("we", "our", or "us"), operating as Recover Me Grimsby, is committed to protecting and respecting your privacy. This policy explains how we collect, process, and protect any personal information you provide when using our website and services.

2. Information We Collect

We may collect and process the following information when you contact us via email, phone, or our enquiry form:

• Your name and contact details (including phone number and email address).
• Your vehicle details (registration, make, model) and your breakdown or recovery location.
• Any other information you choose to send us in your message.

3. How We Use Your Information

We use the information we collect to:

• Respond to your recovery requests, quotes, and inquiries.
• Provide our vehicle recovery, transport, and roadside assistance services.
• Keep records for business tax and accounting purposes.

4. Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. We may only share your data with subcontractors (e.g. specialized recovery partners) if it is strictly necessary to complete your vehicle recovery or transport request, or if required to do so by law.

5. Data Security & Storage

We take appropriate physical and electronic security measures to safeguard your personal data from unauthorized access or alteration. We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal retention requirements.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request that we delete your data. To exercise any of these rights, please contact us at recovermegrimsby@gmail.com.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
RECOVER ME GRIMSBY LIMITED (Registered in the UK • Company number 17281145)
Email: recovermegrimsby@gmail.com
Phone: 07895 563071